Privacy policy

EduLib AG, Quellenstrasse 4e, 9402 Mörschwil, CHE-435.123.102

We are pleased about your interest in EduLib. The protection of your personal data is important to us. In this privacy policy, we inform you about how we collect, process and protect personal data.

This privacy policy is based on the Swiss Data Protection Act (revDSG) and, where applicable, the GDPR.

1. Responsible body

EduLib AG Quellenstrasse 4e 9402 Mörschwil Email: info@edulib.ch If you have any questions, we will be happy to help.

2. What data we process

We process personal data that we receive in the course of using our website, our platform, or in the context of working with educational institutions, lecturers, teachers, students, learners, suppliers and partners.

2.1 Data you actively provide to us

  • First name, last name
  • Address
  • Email address, phone number
  • Roles (e.g. school management, teacher, learner)
  • Billing and delivery addresses
  • Enquiries via the contact form
  • Login data (for platform users)

2.2 Data we collect automatically

  • IP address
  • Device information (browser, device type, operating system)
  • Cookies (see section 5)
  • Usage and interaction data

2.3 Data from other sources

  • Public registers
  • Banks, suppliers or partners (e.g. for order processing)
  • Authorities (if legally required)

3. Purpose of data processing

We process personal data for the following purposes:

  • Provision of our website and platform
  • Processing orders for teaching and learning materials
  • Creation and management of user accounts
  • Communication with schools, teachers, learners and parents
  • Customer service and support
  • Invoicing and accounts receivable management
  • Optimization of our offers, services and processes
  • Marketing (e.g. newsletter, information about new offers)
  • IT and data security
  • Fulfillment of legal and regulatory requirements

4. Legal bases

We only process personal data if one of the following legal bases applies:

  • Consent of the data subject
  • Performance of a contract or pre-contractual measures
  • Legal obligation
  • Legitimate interest (e.g. for security, product improvement or marketing)

5. Cookies and tracking technologies

Our website uses cookies and similar technologies to:

  • ensure functionality
  • analyze the use of our website
  • personalize content
  • collect performance and marketing data

You can determine in your browser whether cookies are allowed, blocked or deleted. Please note that certain functions may not work correctly without cookies.

6. Disclosure of data

We only disclose personal data if this is necessary for:

  • the performance of a contract
  • order processing
  • the use of our platform
  • IT services and hosting
  • payment and accounting processes
  • legal requirements

Possible recipients are:

  • IT service providers
  • Logistics and distribution partners
  • Accounting and financial service providers
  • Suppliers of teaching and learning media
  • Authorities (only if legally required)

Data is only transferred abroad if an adequate level of data protection exists.

7. Data security

We use technical and organizational measures to protect personal data against unauthorized access, misuse, loss or destruction. These include:

  • Access restrictions
  • Encryption
  • Firewalls
  • Backups
  • Logging
  • Training for employees

8. Data retention

We only retain personal data for as long as necessary for the following aspects:

  • Contract fulfillment
  • legal retention obligations
  • legitimate business interests

After that, the data is deleted or anonymized.

9. Your rights

You have, within the framework of the legal requirements, the right to:

  • request information about your data
  • request correction of inaccurate data
  • request deletion, provided no retention obligations exist
  • request restriction of processing
  • object to processing (e.g. marketing)
  • request data portability
  • withdraw consent at any time

To exercise your rights, simply send an email to: sanja.gschwend@edulib.ch

10. Profiling

We use limited profiling, for example for:

  • personalized information
  • improvement of our services
  • optimization of the user experience

No automated individual decisions with legal effect are made.

11. Changes to the privacy policy

EduLib may amend this privacy policy at any time. The current version published on our website shall always apply.

12. Applicable law and place of jurisdiction

Swiss law applies. The place of jurisdiction is St. Gallen.

As of: December 4, 2025